Camille Moreau
Lyon · camille.moreau@example.com · +33 6 00 00 00 00
Profile
Client advisor for 6 years, specialized in customer relations and retention with business clients.
Experience
Client advisor, retail bank2019 - present
- · Customer relations and retention for a client portfolio of business clients.
- · Tracked requests in the CRM and handled complaints.
- · Negotiation of offers and contract renewals.
- · Welcomed and guided new clients in the branch.
Front desk officer, real estate agency2016 - 2019
- · In-person and phone reception, appointment booking.
- · Updated client files and the prospect database.
- · Organized viewings and followed up on requests.
Education
Associate degree in sales and customer relations, Lyon2016
Skills
CRM (Salesforce) · Negotiation · Microsoft Office · Professional English